Resume / CV

Currently available for contract and part-time work in UX research & strategy, UX & product design, content strategy, copywriting & editing, or whatever you think I might be handy at.

Send me an email Download resume as PDF

Work & Education

Freelance Writing, Design, & Research

2020 — Present

Current and past clients include: Bubble, Lambda Labs, Area15, Recurrent Labs

UX/UI Content Contributor, Codecademy

2022 — present (part-time)

  • Worked as part of a small team of contributors to create educational content for Codecademy's first-ever UX and design skill path
  • Wrote content, developed projects, and conceptualized illustrations and applets for longer-form lessons Understanding the User, User Interactions and Flows, and Typography
  • Outlined, scripted, and recorded voiceover and screenshare video content walking through project materials
  • Wrote supplementary articles and documentation

Board Member, Aslice Foundation

2023 — present

M.S., Information Experience Design, Pratt Institute

2021 — 2023

  • With distinction, GPA: 4.0
  • Selected coursework: Usability Theory & Practice, Information Architecture & Interaction Design, Visual Communication & Information Design, Practical Ethnography for UX, Sustainable Interaction Design, Speculative Design, Audience Research & Evaluation

Design Writing & Research Summer Intensive, School of Visual Arts

2022 — 2022

Senior Product Marketing Manager, Formlabs

2018 — 2021

  • Led hardware, software, and material product launches from GTM planning through messaging and internal enablement for new products, including major hardware releases Form 3, Form 3L, and Fuse 1
  • Conducted generative and evaluative user research such as user interviews and usability testing alongside design, product, and sales enablement teams
  • Coordinated with product and design teams to name new products and write software UX copy
  • Created, edited, and coordinated product page, blog, email, and social content
  • Adapting messaging and branding for new sub-brands for dental and healthcare industries
  • Turned technical specifications from product and engineering into digestible assets to create cohesive internal and external campaigns on tight deadlines

Content Strategist, Formlabs

2016 — 2018

  • Rapidly familiarized myself with 3D printing, digital manufacturing, medical/dental and other highly technical fields
  • Interviewed customers and conducted industry research to create in-depth customer stories and document user motivations and needs
  • Created, edited, and coordinated a wide range of content campaigns, including blog posts, podcasts, videos, social media, product copy, and sales enablement
  • Established editorial processes and workflows, including localization into 6+ languages
  • Led messaging for new product line tied to digital manufacturing conference, connecting product message and brand mission

Senior Engagement Strategist, Wistia

2016 — 2016

  • Planned and executed content campaigns focused on lead generation, nurturing, engagement, and retention
  • Collaborated with product, sales, success, and growth to determine content topics and needs
  • Assisted with monthly reporting and content initiatives
  • Ensured cohesion across campaign goals, brand voice, and user needs
  • Managed automated campaigns in HubSpot to nurture leads from webinars, events, and on-site email signups

Content Strategist, Wistia

2011 — 2016

  • Advanced from writing and editing blog to leading content, community, and social team
  • Grew email subscriber list by 1900% and blog pageviews by over 100%
  • Led several overhauls of blog design and content strategy
  • Launched a library of learning videos and guides teaching video marketing and production
  • Grew a close-knit, enthusiastic online community of video producers

Senior Editor, EARMILK

2011 — 2014

  • Collaborated with executive team to discuss site direction, marketing initiatives, and staffing
  • Hired and onboarded new writers and editors
  • Led regular remote meetings
  • Wrote event reviews, artist interviews, and a biweekly column

B.A., Cum Laude, Sociology, Communications & Media Studies, Tufts University

2007 — 2011

Activities and societies: WMFO Tufts Freeform Radio (Co-Publicity Director), Tufts Observer Magazine (Lead Artist, Art Director), Tufts University Concert Board (Co-Publicity Director), Outbreath Literary Magazine (Web Editor), Ears for Peers Support Line (Website Designer)

Selected Public Speaking, Events, Exhibitions